How we verify
What every campaign passes before it goes live, and what a creator needs before any money is paid out.
Before a campaign goes live
Three checks, in this order.
- 01
Identity check
The creator needs a profile photo, a first and last name, a verified email address and a phone number on file.
- 02
Content review
The campaign is scanned automatically for enough detail in the story, a real title, a realistic goal, original content and a clear plan for the funds.
- 03
AI analysis
An AI reads the campaign for story quality, verifiable details, consistency and category fit. Most campaigns are approved instantly. If the AI is unsure, the campaign goes to our team, usually within 24 hours.
The trust score
Not shown on campaign pages.
Campaigns that pass the content review also get an internal trust score from 0 to 100. It is based on the creator's profile, their payout verification status, the content of the campaign and their track record. A low score can send the campaign to our team instead of publishing it instantly.
Before any money is paid out
Publishing and getting paid are separate steps.
To receive payouts, a creator connects Stripe. Stripe verifies their identity and their bank account, and that is required before they can withdraw funds. Donations made before that step is finished stay on hold and are not released to the creator.
When the creator's Stripe account can accept payments, a donation goes straight to it. Until then, donations wait in FundlyHub's Stripe balance and are transferred once the creator finishes Stripe verification.
What the green tick means
Shown next to the organizer's name on a campaign page.
The organizer confirmed their email address. It is not an identity check: Stripe verifies identity before any payout, as described above.
Read the details
Questions about a specific campaign: safety@fundlyhub.org